This is the 3rd time I received this kind of call. The phone number on Caller ID is "Unknown". The user claims they are representing Windows and that my PC has been having problems with the Windows update for the past 3 weeks. They ask if I am near my PC so they can guide me as they look at my PC and show me the errors and then work with me to get them corrected. The person claims his name is Alex Jones. When I asked for his phone number to call him back when I am near my PC, he said it was 347-647-2299. That number is disconnected.
This is a scam from someone trying to gain access to your PC. Do not let them!!!!!
My wife was getting calls daily around 3AM. She ended up calling them back and the woman who answered would not say what kind of company they are. After my wife gave them her cell number the rep said that her number "wasn't in their system" and that we need to contact our phone company because someone is "obviously forwarding their calls to your number". Refused to give any more information about who they are since we're "not in their system". Should go without saying but the woman was extremely rude.