Hello, Hopefully someone here will be able to help me! A while back, I was looking to make a family tree. I started a few trials to see which website would be best to use. I thought I had cancelled all the trials in time, however there was one website I had forgotten about. I had put my paypal information in, but it wouldn't allow me, at the time, to complete the rest of my profile therefore I never got the chance to use it and forgot all about it. However, a few weeks ago I then get an email to say that they had taken £60 out of paypal account. They had charged me for an annual membership because I hadn't cancelled my free trial. I wasn't aware that an annual membership would be taken out at the end of the trial at any time. I cancelled the subscription immediatly and contacted the company. I got a reply a couple of days later saying they were happy to assist and would email soon. However a week later I hadn't heard anything. So I emailed again and tried to call. I have had no answer. I decided to dispute this with paypal however they denied my claim. I won't be using this service, and haven't used this service. I've not even filled my profile in, searched for a record, anything. I really can't afford the £60 to be taken at the moment and was wondering what other options I can take to get it back?